Very disappointed in the Leamington medical supply
Hello
I have purchased a shower bench for my son who has a broken back
When I got it home it didn't fit in our shower
Never used or seen water on it
When I came back to your store to exchange I was told no!!! For hygiene reasons it still had all the stickers and tags intact.
I am very disappointed and disgusted with the lack of help from this facility
It's not about the $135 that was thrown away it's about you helping us in a time of need
We were in the day early looking for a drive shaft for a Invacare Hospitial bed you had two beds on display but yet you would not take one off the demo unit to help me out further more we were told it was going to be 2 weeks to get the part and was $59
I called invacare in Mississauga they had them in stock!!! To my surprise I stopped at IDA in kingsville who when I explained the situation call invacare and asked if the could give us the part of the demo and order the replacement for their bed on display and the said no problem!
For $30 I got the part and my son could come home for Christmas from the Hospitial

I am very disappointed in your facility and sharing this story with as many of our family and friends as possible
Signed
Never a customer of yours again